How you create your own chatbot in 5 steps
Developing your own applications for digital assistants without any programming skills, but with the help of artificial intelligence – Sounds good to you? MyBusinessFuture explains how it works and why it might be interesting for your company.
Setting an alarm for the morning, managing the calendar, playing music or getting an explanation for specific terms: The possibilities of digital assistants such as Amazon Echo or Google Home are diverse, as we can see in everyday commercials. In addition, many third-party vendors offer their services via the Amazon Marketplace. On the marketplace, you can, for example, buy an application to control your smart home via an assistant. But isn’t there any better idea than creating your own apps for the assistant, which perfectly fit your company’s needs? From now on, this is not just an idea: You can do so even without any programming skills, thanks to artificial intelligence. And all you need for this is a Word document.
Creating your individual chatbot with Albert
Creating your own assistance application with a word document: This is now possible thanks to Albert. NoHold’s AI tool uses your personal (existing) documents and converts them into interactive chatbots. The only thing that matters for a successful implementation is the structure of the document, specifically the division into appropriate headings and corresponding paragraphs. The chatbot can then be interviewed by a user. It automatically recognizes what specific information is needed, draws it from the document and answers the users’ questions. The tool has been available for Amazon Alexa for about seven months and can now also be connected with Google Home. Via these two assistants, the Albert Chatbots get a voice. What’s really smart: By putting various possible phrases for the same question as a comment in the document, Albert realizes that they all aim at the same information.
Develop your own application in 5 steps
This is how you can set up an own app with Albert:
- Create and format your document. You can use already existing documents as well. However, you have to give it a structure with appropriate headings.
- Log in to SICURA Quick Start
- Upload you document in „Teach Albert“.
- Check „Launch Albert“ to see whether the document has been uploaded successfully.
- Copy the URL link below the button „Launch Albert“ and share it with relevant persons.
Where the application of Albert can be used
The application of Albert is especially useful for tasks which require specific information from a broad basis or for tasks that include repetitive questions. Moreover, when the information basis (i.e. the word document) remains stable over a longer period of time, the value of Albert is particularly great.
Specifically, this concerns AirBnB hosts. Instead of answering recurring questions again and again, they could instead provide Albert with a corresponding Word document for their digital assistant in advance. So the guests get their questions such as for the WiFi password easily answered on the spot.
Real estate managers can benefit from the application of Albert as well. All residents and prospective buyers of the corresponding apartments can inform themselves about the building via the Guidebook deposited with Word thus clarifying existing questions, e.g. on renovations.
But using Albert is also an beneficial option for your company. Particularly in the area of human resources, where you often have to find specific information from a comprehensive manual, the conversion into a smart, formatted “Albert document” makes sense.
Office managers can also profit from Albert. They can use it to answer questions on responsibilities and on supplies.
What we expect next
The application areas of individually created chatbots are almost unlimited. Taking this one step further, assistants could use artificial intelligence to read out and exploit unstructured texts, such as appointments via WhatsApp. What’s for sure is that this advancement in the field of artificial intelligence enormously increases the added value of digital assistants.
This article is partially based on an article of TheNextWeb, November 2017
Source of cover image: Zapp2Photo / iStock